Interdigitate’s solutions are based on the delivery of outstanding levels of customer or patient service in a cost effective way, reflecting the culture of your business.
Operational
ways of working
We work with your team to understand what you do, looking at the symptoms of your current situation and developing an action plan to make transformation happen. We make sure you have the right resources in the right place to respond to demand.
Customer journey
transformation
It doesn’t matter how good your product is, if the customer service reality doesn’t match the rhetoric or if something in your operation lets you down, you are going to need to work twice as hard as you ever planned to. We can fix that.
Navigation and
signposting
We empower your team to provide consistent and effective patient pathways which make the most of the full healthcare provision and reduce the burden on GPs.
Business insight
We can help you find meaning in and increase your
understanding of a situation, offering a deeper insight
into the major mechanics related to your organisation.
Teamworking
We focus on the humans that make your organisation work.